Customer Support
Connect with the right person to help with your needs.
Support & Resources
Comprehensive service and support
At Interlogix, we make it easy to work with us when you need help. As your link to Customer Support, we can quickly connect you with the right person to address your needs. From pre-sales to orders to any product or service questions you may have, we're there for you.
United States
By Phone
1-855-286-8889 (Toll Free)
1-503-589-8887 (Local)
Option 1 - Order Services
Option 2 - Technical Support
Option 6 - Inside Sales
Operating hours are Monday-Friday 8am to 7pm ET (5am-4pm PT). As always, if there are any requests outside of the hours of operations, please direct any requests to the emails below:
By Email
Orders
Expedited Orders
Technical Support
Returns & Warranty
General Questions
Inside Sales
Licensing
Training Inquiries
By Mail
UTC Climate, Controls & Security
3211 Progress Drive
Lincolnton, NC 28092
Latin America
By Phone
1-561-998-6114
By Email
Canada
Interlogix® Wireless Personal Panic Device Recall in Canada. Learn More Here.
By Phone
1-855-286-8889
Option 1 - Order Services
Option 2 - Technical Support
By Email
Orders
Technical Support
Returns & Warranty
EMEA
By Phone
+32 (0)2 725 1120
By Mail
EMEA Headquarters
UTC Fire & Security EMEA BVBA
(Europe, Middle East & Africa)
Pegasus Park - De Kleetlaan 3
1831 Diegem, Belgium
By Email
Australia
By Phone
+61 3 9239 1200 (outside Australia)
Customer Service 1300 361 479
Technical Support 1300 780 904
RMA/Service and Repairs
+61 3 9239 1200 (outside Australia)
Service Repairs 1300 361 479
By Mail
By Mail Head Office
Ground Floor
10 Ferntree Place
Notting Hill, Victoria 3168
RMA/Service and Repairs
314 Boundary Road
Dingley, Victoria
By Email
Customer Support
Technical Support
Fire & Life Safety Technical Support
Service & Repairs
