Support & Resources

Comprehensive service and support

At Interlogix, we make it easy to work with us when you need help. As your link to Customer Support, we can quickly connect you with the right person to address your needs. From pre-sales to orders to any product or service questions you may have, we're there for you.

United States

By Phone

1-855-286-8889
Option 1 - Order Services
Option 2 - Technical Support

By Mail

UTC Climate, Controls & Security 3211 Progress Drive Lincolnton, NC 28092

By Email

Expedited Orders
Technical Support
Returns & Warranty
General Questions
Pre-Sales
Licensing
Training Inquiries

Latin America

By Phone

1-561-998-6114

Canada

Interlogix® Wireless Personal Panic Device Recall in Canada.  Learn More Here.

By Phone

1-855-286-8889
Option 1 - Order Services
Option 2 - Technical Support

By Email

Orders
Technical Support
Returns & Warranty

EMEA

By Phone

+32 (0)2 725 1120

By Mail

EMEA Headquarters
UTC Fire & Security EMEA BVBA
(Europe, Middle East & Africa)
Pegasus Park - De Kleetlaan 3
1831 Diegem, Belgium

Australia

By Phone

+61 3 9239 1200 (outside Australia)
Customer Service 1300 361 479
Technical Support 1300 780 904

RMA/Service and Repairs
+61 3 9239 1200 (outside Australia)
Service Repairs 1300 361 479

By Mail

By Mail Head Office
Ground Floor
10 Ferntree Place
Notting Hill, Victoria 3168

RMA/Service and Repairs
314 Boundary Road
Dingley, Victoria

By Email

Customer Support
Technical Support
Fire & Life Safety Technical Support
Service & Repairs

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CES

Las Vegas, NV • Jan. 5–8, 2017

Come see the innovative UltraSync SmartHome system at CES 2017.

Visit booth #40563 and play to win an UltraSync system